8:00 - Delegate Breakfast
8:45 - Live Peer2Peer/Grand Roundtable
10:00 - NETWORKING BREAK
10:15 - CPO Keynote Presentation: Talent, The Foundation of Success by Linda Behan, CPO, Iron Mountain
11:15 - Supplier Management Strategies by Jessica Wuenschell, Operations Director, SIGMA, Allegis Global Solutions
12:15 - NETWORKING LUNCH
1:00 - Roundtable Breakout Sessions (Each Delegate will attend 2-3 roundtable discussions). Topics include:
- How to Improve and Drive Efficiency in the Procurement Process.
- What is the Best Way to Optimize Your Supply Chain Management?
- Leading the Work: How are Companies Rethinking the Way Work Gets Done?
2:15 - The Growth of the Labor Market; A Future Look into the Northeast-Market Workforce by Jacklyn Miehle, Business Development Executive, Allegis Global Solutions
3:05 - Driving Productivity Through Competency Allignment by Mark Pollack, Chief Strategy and Operations Officer, SIG
4:00 - Closing Discussion and Wrap-up
4:30 - Adjourn
Global Procurement organizations struggle to attract and retain high caliber resources. Over the course of Linda’s thirty-year career she has successfully led multiple sourcing and organization transformations which includes business case development to justify resources, organization and investment construct/strategy to maximize return. These efforts have attracted and retained top talent that deliver world-class results. During her keynote, she will share insights on the following:
- Organizational Strategy and Business Case Development
- Investment strategy to include self-funding options
- Performance Management Process – measuring the right stuff
- Leadership that maximizes results and retains a team
Linda joined Iron Mountain in January of 2012 as the SVP Global Procurement. Iron Mountain provides Records and Information Management services, Data Backup and Recovery Services, Document Management Solutions, and Secure Shredding Services to over 150,000 clients in 36 countries (5 continents). In her role as Head of Global Procurement, Linda is responsible for leading all global sourcing/procurement change management activities as well as for managing a team of 40+ associates who oversee global direct/indirect spend of approximately $1.0 billion annually.
Prior to joining Iron Mountain Linda led Sourcing and Procurement transformations in the financial services industry (Fidelity Investments, State Street, Credit Suisse) and the technology industry (Nuance Communications) with spend under management ranging from $1 - $4 Billion annually. At these organizations she was responsible for creating world-class supply chain functions, re-inventing organizations with a focus on increasing influence both internally and externally, upgrading organizational talent, presenting and executing strategic insights, up-scaling technology and information reporting, driving communications and alignment across all company functions (including sales, operations, product development, technology, finance, legal, real estate, security, and marketing) while delivering significant total cost improvement.
Linda holds a BS in Business Administration, summa cum laude, from Northeastern University. She is a past board member of the Sourcing Interest Group and a member of the Women’s Business Enterprise National Council. Her accomplishments with the Iron Mountain organizational transformation were recently featured in Supply Chain World Magazine, Spring 2014. Her current passion is in improving the reputation of procurement organizations both internally and externally, and with this objective she recently presented “Why Procurement Has a Bad Rap and What We Can Do About It” at the Global Sourcing Interest Group forum, Spring 2015.
With more than 13 years of experience in the talent acquisition and recruitment industry, Jessica Wuenschell has worked to foster a breadth of expertise providing managed services (MSP), services procurement (SOW), and recruitment process outsourcing (RPO) services for various clients. She currently serves as operations director of SIGMA, Allegis Global Solutions’ (AGS) purpose-built solution for the small to mid-sized managed services provider (MSP) market, where she is responsible for the overall successful operation of program offices in support of workforce management solutions for all SIGMA engagements.
Jessica began her journey with Allegis Group as a national recruiter for AGS’ affiliate company, Aerotek. After serving in that role for three years and working as an account manager for Aerotek Professional Services, Jessica transitioned to AGS in 2009 as an implementation consultant. In this position, Jessica was responsible for leading analyses, design, and configuration of vendor management systems (VMS) for our MSP clients. Jessica later went on to serve as an implementation manager, where she managed highly-complex multi-territory MSP programs through the project’s lifecycle. She was also accountable for managing client relationships throughout implementation, developing change managed plans catered to client culture and needs, and assisting in driving key decisions to ensure best-in-class solutions.
In her most recent role, Jessica was a strategic project manager in charge of driving complex project-based initiatives across AGS and customer programs. She also built strategies, facilitated planning sessions, and drove change activities required to maintain company goals and competitiveness.
Jessica earned her Bachelor of Science degree in Marketing from Frostburg State University. She later went on to earn her Masters of Business Administration from the University of Maryland University College, and has her Project Management Professional (PMP) certification.
The workforce is consistently evolving. Join our session to learn about the labor trends within the northeast labor market. We will specifically focus on insights we’ve gained on the growth of mid-market organizations in the way they are acquiring talent.
As a business development executive, Jaclyn Miehle brings more than 11 years of human capital industry experience to AGS, joining the company in April 2016. As a member of the business development team, Jackie focuses on delivering client-focused solutions to a variety of clients via SIGMA, AGS’ purpose-built solution for the small to mid-sized MSP market.
Jackie began her staffing career as an employment specialist for a brain injury rehabilitation company, ReMed. Within this role, Jackie helped to achieve the organization’s mission of providing vocational therapy services to clients, ranging from initial and ongoing assessments of clients to determine appropriate methods/selection of vocational strategies and services. Working with the interdisciplinary treatment team, Jackie helped develop and implement therapy sessions to meet client’s needs and goals.
Shortly afterwards, Jackie started her eleven-year journey with Allegis Group—serving as a commercial recruiter, and then being promoted to an account executive and strategic account executive at Aerotek. As an account executive, Jackie was responsible for developing new accounts, expanding existing accounts, and providing exceptional service. She also trained and managed a recruiting team to ensure program goals were achieved, and developed a strategic delivery model to ensure Aerotek’s large Philadelphia-market clients received enhanced service. As a strategic account executive, Jackie focused on developing client-specific strategies in critical areas regarding account retention, delivery, and expansion. She also developed and carried out a national strategy and delivery plan for select healthcare clients, and customized a team to best support client programs. Furthermore, Jackie revolutionized the way Aerotek supports its clients by identifying a gap in services for healthcare clients, and creating a role to enhance service compliance that was later implemented across other verticals/client portfolios.
In her current role, Jackie serves as an integral role on our SIGMA business development team—qualifying and assessing new opportunities, and validating that our SIGMA solution fits our client’s business requirements. Serving as a consultative partner for clients looking to evolve their workforce program, Jackie helps identify business pains, develop solutions, and implement strategies that align to key initiatives and positive business outcomes. Her experience working with complex client programs in cross-functional roles has prepared Jackie for the position she holds today.
Jackie received her Bachelor of Science in Liberal Studies from West Chester University. She lives in the greater Philadelphia area with her husband and daughter.
Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by making client-focused solutions that make a difference for businesses worldwide.
Business needs change and skill sets have to keep up. But how do you know if you are making the right changes and developing the correct skills as roles and responsibilities grow? And how do organizations transition from job-centered to people-centered as routine tasks shift to knowledge-based work? Enter the ideas of competency mapping, skills assessment and 360-degree feedback. Each of these can help you fill any gaps by developing your talent holistically and completely.
During our time together, Mark will introduce the concept of competencies and how they differ from skills, he will discuss competency mapping in the workplace, demonstrate a competency card sort and share some immediate implementable tools and techniques. These tools will include attracting, on-boarding, developing, and retaining top-talent.
Mark C. Pollack, MM, is the Chief Strategy and Operations Officer of Sourcing Industry Group, the premier global sourcing association that provides thought leadership and networking opportunities to executives in sourcing, procurement, outsourcing, shared services and global business services from Fortune 500 and Global 1000 companies.
Mark also heads SIG University, a revolutionary new eLearning and live training credentialing program that quickly increases the skills of your sourcing, governance and procurement teams. Before joining SIG, Mark spent the last 20 years in adult higher education, employee development/training, executive mentor-ship, and sales & operations leadership.
Mark is certified under Korn Ferry's Leadership Architect, Korn Ferry's 360 Assessment Facilitation and Interpretation, Ken Blanchard’s Situational Leadership, Stephan Covey’s Speed of Trust, University of Phoenix’s Executive Development Program and is a graduate of Sandler’s Sales Institute, Outsell Consulting and Innovators Accelerator. Additionally, Mark has earned his Masters of Management and has owned and successfully operated numerous businesses.