Disruption. Until recently that word meant something negative. It was a nuisance…a disturbance…an interruption…it meant trouble. In fact, if you look at synonyms for disruption, every one of them paints it negatively. But lately when you hear the word “disruption,” it generally means change—and even positive change. Disruptive technologies are in essence solutions that are changing the future of work. They are challenging the status quo.
I was recently reading an article about Amazon potentially purchasing Slack. (Ironically one of my colleagues sent it over in a “Slack” which we use for internal communications at SIG.) As my colleagues and I reminisced about our first use of Amazon, it made me realize what a pioneer they were in disruptive technologies. The term may not have been widely known, but they certainly paved the way for it to be put into ubiquitous use.
I can’t really remember when or how Amazon disrupted my life…but it did. Somewhere along the way I went from being skeptical about purchasing things online to almost exclusively shopping with Amazon—and Prime no less because I want the immediacy of it. Don’t get me wrong—there are certain items I will never purchase on the Internet, but if I am going to shop online, I ALWAYS check Amazon first.
What does going from three to eight billion connected human beings mean to the global economy? Companies like Facebook (Internet.org), SpaceX, Google (Project Loon) Qualcomm and Virgin (one Web) are in the process of rolling out the connectivity to every human on earth.
They are not rolling it out the way we started either, i.e., with a dial up modem on AOL. Rather, they are providing connectivity to exceed one megabit per second. Imagine when there are more than 5 billion people connected to the internet accessing information on Google, Amazon, artificial intelligence with Watson, cloud, 3D printing and more. Just imagine.
How are they connecting the rest of the world? Through technology, of course…but in ways you may not expect. Project Loon is using a fleet of balloons traveling just inside the edge of space to provide connectivity to remote geographies around the world. “Internet is transmitted up to the nearest balloon from our telecommunications partner on the ground, relayed across the balloon network, and then back down to users on the ground.” The connection speeds are astounding. “Project Loon has taken the most essential components of a cell tower and redesigned them to be light enough and durable enough to be carried by a balloon 20 km up in the stratosphere. All the equipment is highly energy-efficient and is powered entirely by renewable energy - with solar panels powering daytime. Each balloon has a coverage area of 5,000 square kilometers.”
As I write this, the UK is continuing to gear up for its forthcoming (June 8th) General Election, called by Prime Minister Theresa May only two years after the last one, purportedly to enable the British electorate to give the government a clear mandate for its Brexit strategy. Purportedly this is because many observers believe May's real motive is her hopes of being able to take advantage of the woeful situation in which the opposition Labour Party currently finds itself.
Regardless of the drivers behind the election decision, however, it's true that voters and the country in general continue to wrestle with significant uncertainty regarding Brexit. With Article 50 now having been triggered, there may now be no doubt that Brexit is indeed happening. The UK is leaving the EU in March 2019, but the terms of that departure are still very much up in the air, and the real consequences - economic, political, social, diplomatic - for the nation remain, frankly, anyone's guess.
I recently attended an event in London featuring representatives of local government from across the UK, intended to foster discussion around what Brexit will mean at a local level - and it was immediately clear that at that level as at every other, confusion continues to reign. Again, we have at least the certainty of departure - and the knowledge that a 'Great Repeal Bill' will be drawn up which will ensure that the state doesn't immediately collapse into lawless chaos on Brexit Day by transposing existing EU legislation onto UK law so that the government can then begin to modify that legislation to suit the country's own purposes and desires (rather than having to draw up, ratify and implement thousands of new laws all at once).
With so much attention currently focused on the political arena (most obviously, of course, in the USA with the inauguration of President Trump) it’s easy to become carried away in one’s assessments of the extent to which “politics” drives actual change. Of course, there’s no doubting the scale of the significance of the Trump election, or the Brexit vote, or similar “watershed moments” – but the nature of that significance is somewhat less clear, especially when it comes to the impacts on specific aspects of our lives. It’s somewhat comforting (or perhaps not, depending on one’s affiliation) to think that the person nominally in charge of a country is indeed that – it plays to our natural human desire for order, comprehensibility, justice – but in a world as interconnected and complex as this one, is it not a serious error to overstate the ability of a President Trump, a Prime Minister May and others in similar positions around the world truly to steer a course, rather than simply to keep their ships of state upright in the storm?
Look at the sourcing and outsourcing space specifically. In a number of particular areas President Trump could well have a huge impact: a crackdown on immigration and the offshoring of work, changes to NAFTA, the reversal of the ACA and other policies would affect very substantially certain tranches of the space and those working within them. Likewise, in the UK the way Theresa May is approaching the exit from the EU and the Single Market has deep significance for businesses working in and with the United Kingdom for data protection, for accounting and a host of other areas.
The world is in a soccer (or should I say "futbol") frenzy right now. Every day the best teams in the world are competing for their country in hard-fought matches where the team advancing might be determined in the final few seconds of a game. In the U.S vs. Portugal game, the U.S. was the only team in their group Sunday that could have advanced to the knockout round with a win. Instead, their fate is still up in the air, with a number of possible outcomes. This got me thinking about the lessons we could learn from the World Cup.
Leadership is key. It is easy to credit a coach or team captain with leadership, but if there is one thing I've learned in the past few years, it is that anyone can be a leader—it is not defined by your title. This is evident in any soccer game in the world at any given time. Just listen to players talking to one another on a field. Often it's the goalie or center back defender shouting instructions. They may have a lay of the land that someone in a striking position can't see. I think of the Procurement group the same way—it is often the only department that has regular communication with virtually every other business unit, allowing it insight at a high-level that is difficult for any other department to replicate.
Editor's Note: We saw a longer version of this blog a few months ago and were inspired by the support that Beeline provides to the global community. We asked if we could share it with the SIG community to inspire other companies to do more and/or to share what they do. Please read below...be inspired...and share your own wonderful work with us!
What Inspires You? I have been thinking about this question for several months now, no doubt due to the "Be Inspired" theme from the 2013 Beeline Conference. After hearing from such amazing speakers like Derreck Kayonga (the Global Soap Project) and Robert X. Fogarty (the Dear World project), I felt overwhelmingly inspired. See photo where SIG's own Dawn Evans participated in the Deear World project.
Their projects have affected countless lives around the world, which really got me thinking about Beeline's philanthropy. Every day at Beeline, my colleagues make a choice to place an importance on giving back to the community. One thing is certain: I am inspired by the generosity of others.
Typhoon Relief After thousands lost their lives (and countless remain homeless) from the typhoon that struck the Philippines in November 2013, Beeline immediately set up a fund to support relocation and rebuilding efforts. The Beeline office located in Manila spent a Saturday packing supplies for the victims of this typhoon and made the decision to cut certain budgeted items. Feeling inspired to help, several Filipino colleagues in the Beeline Jacksonville office immediately set up a Typhoon Donation Luncheon and made traditional Filipino food. Between both offices' efforts, Beeline raised $9,564.47 to support this effort.