ewinn@sig.org's blog

Is the Role of the CPO Changing?

As February started, an important conversation got underway: SIG was back in the City of London with a highly engaged group of procurement professionals to explore the latest trends and topics that are shaping their world.

The role of the CPO has come a long way over the last 20 years and change is exponential; happening across the what, how and who of procurement

  • What: organizations are buying new products and services (everything "As A Service," digital and digital-enablers, RPA and other automation tools and services)
  • How: new tools and techniques are being deployed in procurement both because these new products and services need to be acquired in new ways and to drive productivity and effectiveness through analytics and better insight
  • Who: a growing millennial workforce and digital workforce presents new opportunities and challenges for operational management of services 

A recent study from IBM shows that the highest priorities for the CPO are to contribute to revenue growth, to drive innovation across the supply chain and to protect the enterprise brand. Cost is mentioned nowhere, but more because it goes without saying and not because it is no longer a priority.

So, the CPO and their teams are making a strategic contribution to the organization but still find themselves a step removed from the centers of power as they report in through another function and are rarely represented on the board. In a period of exponential change is this procurement’s opportunity to rise to the challenge and enable safe, profitable, innovative growth to earn their place on the top floor? 

Eleanor Winn, Managing Director, SIG EMEA